LEGAL
Privacy Policy
Last updated: October 22, 2026
CallMoro is a brand operated by Aldo Smok Carranza. This policy describes how CallMoro handles information collected through this website, demo interactions, calls, texts, and business communications.
Information we collect
Depending on how you interact with CallMoro, we may collect information you provide directly, such as your name, email address, phone number, company information, appointment details, and the content of communications with us or with our AI receptionist demos.
We may also receive technical information such as browser type, device information, IP address, call or session metadata, and basic usage data needed to operate, secure, and improve the service.
How we use information
- To respond to inquiries and provide demonstrations.
- To schedule, confirm, reschedule, or cancel appointments.
- To provide requested call, SMS, and customer-communication services.
- To maintain security, prevent abuse, troubleshoot, and improve CallMoro.
- To communicate with prospective and existing customers about requested services.
Voice, AI, and call data
When you interact with an AI receptionist or website voice demo, your audio and related conversation data may be processed by service providers that help us deliver the experience. Calls or sessions may be logged or analyzed for quality, troubleshooting, security, and service delivery where permitted by applicable law.
SMS and mobile information
If you provide a mobile number and consent to receive text messages, we may use it to send transactional messages such as appointment confirmations, requested information, service updates, and replies to messages you send us.
Mobile information, SMS opt-in data, and SMS consent are not sold or shared with third parties for their own marketing or promotional purposes. We may share information with service providers only as necessary to deliver messaging, communications, scheduling, security, or related business functions on our behalf.
Service providers
We may use third-party providers for voice and messaging infrastructure, scheduling, hosting, analytics, email, payments, and other operational functions. These providers may process information as necessary to provide services to CallMoro.
Data retention
We retain information for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Your choices
You may ask us to update or delete certain personal information, subject to legal and operational requirements. For SMS, reply STOP to opt out and HELP for help where those commands are supported.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Changes to this policy
We may update this policy from time to time. The updated date above will reflect the latest version.
Contact
Questions about this policy can be sent to callmoroai@gmail.com.